Privacy Policy & GDPR Notice
Last updated: March 2026
Expert Agent is committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, why, how we use it, and what your rights are under the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal data is:
Expert Agent
France
Email: getyours@expert-agent.ai
For any data protection enquiry or to exercise your rights, please contact us at the email address above.
2. Data We Collect
We collect personal data only when you voluntarily provide it through our contact form. This may include:
• Name
• Email address
• Phone number (optional)
• Company or organisation name (optional)
• Area of expertise or business description (optional)
• Website URL (optional)
• Reason for contacting us
We do not collect sensitive personal data (such as health or financial data) and do not ask for it.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
• Legitimate interest (Article 6(1)(f) GDPR): to respond to your enquiry and assess whether we can be of service to you
• Consent (Article 6(1)(a) GDPR): where you have ticked the consent checkbox on our contact form, confirming you agree to be contacted by Expert Agent
4. How We Use Your Data
Your personal data is used exclusively to:
• Respond to your enquiry
• Follow up on a potential or active client engagement
We will never sell, rent, or share your personal data with third parties for marketing purposes. We will not add you to any mailing list without your explicit consent.
5. Data Retention
We retain personal data submitted via the contact form for a maximum of 3 years from the date of last contact. After this period, data is securely deleted.
If you become a client, data related to your engagement may be retained for up to 10 years in accordance with French accounting and legal obligations.
6. Your Rights Under GDPR
As a data subject, you have the following rights:
• Right of access: obtain a copy of the personal data we hold about you
• Right to rectification: request correction of inaccurate data
• Right to erasure: request deletion of your data ("right to be forgotten")
• Right to restriction: request that we limit how we use your data
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object: object to processing based on legitimate interest
To exercise any of these rights, contact us at getyours@expert-agent.ai. We will respond within 30 days.
7. Cookies & Analytics
This website uses Google Analytics (GA4, identifier G-0TRNF111Z2) and Google Tag Manager (GTM-N5FFXJS2) to understand how visitors use our site. These tools may set cookies on your browser.
Data collected includes pages visited, time on site, and general geographic location. No personally identifiable information is collected through cookies.
You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on, or by adjusting your browser's cookie settings.
8. Third-Party Services
We use the following third-party services which may process data on our behalf:
• Google Analytics / Google Tag Manager (Google LLC, USA) — website analytics
Transfers of data to the United States are carried out under the EU-US Data Privacy Framework and/or Standard Contractual Clauses, as applicable.
9. Contact & Complaints
For any questions about this privacy policy or to exercise your rights, contact us at:
getyours@expert-agent.ai
If you are not satisfied with our response, you have the right to lodge a complaint with the French data protection authority:
Commission Nationale de l'Informatique et des Libertés (CNIL)
www.cnil.fr
3 Place de Fontenoy, 75007 Paris, France